We want you to love your jewellery, but if you are not satisfied, we offer an easy return and refund process. Customers may return products within 2 days of delivery, provided the jewellery is unused, undamaged, and returned in its original packaging and tag with the invoice.
Customized or personalized jewellery, items purchased on sale, and used products cannot be returned unless they arrive damaged or defective. Once we receive your return and inspect the product, your refund will be processed within 5–7 business days through your original payment method.